Telecaller

Start your next role as a Telecaller with Shri Balaji Institute in Chinchwad, Pune. You can earn up to ₹30,000/month. No experience? You can still apply. 15 candidates will be hired for this role.

Employer’s description

We Are Looking For Enthusiastic Education Counselors Who Are Passionate About Guiding Students And Working Professionals In Choosing The Right Academic Programs.In This Role, You Will Interact With Prospective Students, Understand Their Educational Background, Work Experience, And Career Goals, And Guide Them Toward Suitable Distance And Online Education Options.You Will Handle Inquiries And Leads From Various Marketing Channels, Provide Accurate Counseling, And Follow Up With Prospects Throughout The Admission Process.Maintain Regular Communication Until Conversion, Achieve Monthly Admission Targets, Update Records In Crm, And Ensure A Smooth And Positive Experience From Inquiry To Admission. Type : Sales | Marketing

Who can apply

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Skills: Marketing, Sales
• Female Only
• Basic English
• Freshers can apply
• Type: Sales
• Marketing

Pay and perks

The salary for this role is ₹15,000 – ₹30,000 per month.

Key responsibilities

In this role, you will:

• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails

Job details

• Location: Chinchwad, Pune, Maharashtra
• Work mode: On-site
• Openings: 15
• Employment type: Full time
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Timings: 10:00 am - 6:30pm | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Shri Balaji Institute.