Telecaller

Shri Bhoomi Real State is looking for a Telecaller to join its team in Gomti Nagar, Lucknow. The pay goes up to ₹18,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Pay and perks

The salary for this role is ₹12,000 – ₹18,000 per month.

What the job involves

• Resolve queries and complaints with patience and accuracy
• You'll meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system

Candidate profile

• Freshers are welcome to apply
• Education: Tenth Pass
• Skills: Typing speed, Verbal communication, Active listening, Hindi and English
• Basic English
• Freshers can apply
• A patient, customer-first attitude

Quick facts

• Location: Gomti Nagar, Lucknow, Uttar Pradesh
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 1
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Office-based
• Employment type: Full time

Apply today and take the next step in your career with Shri Bhoomi Real State.