Telecaller

Looking for a Telecaller role in BTM Layout, Bengaluru? Shri Cavs is hiring now. You can earn up to ₹28,000/month. Freshers can apply.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Salary

Salary: ₹18,000 – ₹28,000 per month, based on skills and experience.

What the job involves

• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status

What we are looking for

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Good knowledge of Hindi and English, Complaint handling, Typing speed and CRM tools
• Basic English
• Freshers can apply
• A customer-first, calm under pressure attitude

Job details

• Work location: BTM Layout, Bengaluru, Karnataka
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site
• Vacancies: 1
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Shri Cavs reviews applications regularly.