Telecaller

Join Shri Connect Solutions as a Telecaller in Bhokapur, Lucknow. There are 25 open positions. Salary is up to ₹20,500/month.

Employer’s description

Make Outbound Calls To Promote And Sell Products Or Services. Address Customer Queries, Negotiate Deals, And Meet Sales Targets. Maintain Detailed Call Records And Follow Up With Leads Effectively. 1 - 2 Years Experience Compulsory.

Your responsibilities

In this role, you will:

• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant

Eligibility

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Skills: Hindi and English, Active listening, CRM tools, Complaint handling
• Good English
• 1 - 2 Years Experience Compulsory.
• You are patient and customer-first

Pay and perks

Salary: ₹14,500 – ₹20,500 per month, based on skills and experience.

Job details

• Job location: Bhokapur, Lucknow, Uttar Pradesh
• Vacancies: 25
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Click Apply to send your profile to Shri Connect Solutions. It takes less than a minute.