Telecaller

Join Shri Harjit Fruits as a Telecaller in Panchkula, Chandigarh. 3 candidates will be hired for this role. The pay goes up to ₹12,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Key responsibilities

• You'll handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant.

Who can apply

• Open to freshers
• Education: 12th Pass
• Comfortable with Typing speed, Verbal communication, CRM tools, Complaint handling
• Male Only
• Basic English
• Freshers can apply
• You are calm under pressure and patient

Salary

You will be paid ₹10,000 – ₹12,000 per month.

Position details

• Work location: Panchkula, Chandigarh, Chandigarh
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 3
• Work mode: Office-based

Interested? Apply now on BetterJobs with your resume — Shri Harjit Fruits reviews applications regularly.