Marg Software Operator

Shri ji Agencies wants to bring on a Marg Software Operator for its Jankipuram Extension, Lucknow team. You can earn up to ₹10,000/month.

Note from the employer

Full Time Marg Software Operator. 1 - 2 Years Experience Compulsory. | Languages : English, Hindi

What you get

The salary for this role is ₹8,000 – ₹10,000 per month.

Eligibility

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Good knowledge of English and Hindi
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: English, Hindi
• You are patient and calm under pressure

What the job involves

• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant.

Job details

• Location: Jankipuram Extension, Lucknow, Uttar Pradesh
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Work mode: On-site
• Vacancies: 1
• Working hours: 10:00 am - 7:00 pm | Monday to Saturday
• Employment type: Full time

Ready to start? Upload your resume and apply to Shri ji Agencies today.