Service Manager

A new Service Manager role is open at Shri Madhava Automobiles Llp, Pulpahladpur, Delhi. The pay goes up to ₹35,000/month.

Note from the employer

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory. | Type : Sales, Domestic | Languages : Hindi, English

Skills and qualifications

• 1–2 years of relevant experience
• Education: 12th Pass
• Good knowledge of Domestic, English, Hindi and Sales
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales, Domestic
• Languages: Hindi, English
• A customer-first, polite attitude

Compensation

Salary: ₹23,000 – ₹35,000 per month, based on skills and experience.

What the job involves

• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• You'll resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system

Job details

• Work location: Pulpahladpur, Delhi, Delhi
• Employment type: Full time
• Interview: 12:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office
• Shift: 10:30 AM - 7:30 PM | Monday to Saturday
• Vacancies: 1

Interested? Apply now on BetterJobs with your resume — Shri Madhava Automobiles Llp reviews applications regularly.