Field Collection Executive

Shri Radhe Krishna Management Services is looking for a Field Collection Executive to join its team in Uttam Nagar, Delhi. You can earn up to ₹24,000/month.

Employer’s description

Visit Customers At Their Registered/Residential Addresses For Payment Follow-Up. Collect Overdue Payments As Per Assigned Targets. Handle Customer Queries And Negotiate Suitable Repayment Solutions. Maintain Proper Collection Records And Daily Visit Reports. Achieve Monthly Collection Targets And Follow Company Guidelines. 1 - 2 Years Experience Compulsory.

Salary and benefits

Compensation: ₹15,000 – ₹24,000 per month.

What we are looking for

• 1–2 years of relevant experience
• Minimum qualification: Below 10th
• Good knowledge of Hindi and English, Typing speed, Verbal communication and Complaint handling
• Male Only
• No English required
• 1 - 2 Years Experience Compulsory.
• A calm under pressure, customer-first attitude

Roles and responsibilities

Your main tasks will be to:

• You will meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• You'll identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status

Job at a glance

• Location: Uttam Nagar, Delhi, Delhi
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Job type: Full time
• Vacancies: 1
• Work type: Work from office

Apply today and take the next step in your career with Shri Radhe Krishna Management Services.