Tele Caller

Start your next role as a Tele Caller with Shri Rathi Classes in Rajapeth, Amravati. There are 2 open positions. The pay goes up to ₹15,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. More Than 2 Years Experience Compulsory.

Candidate profile

• At least 2 years of relevant experience
• 12th Pass or equivalent
• Skills: Verbal communication, Complaint handling, Typing speed, Active listening
• Female Only
• No English required
• More Than 2 Years Experience Compulsory.

Compensation

The salary for this role is ₹10,000 – ₹15,000 per month.

Your responsibilities

As a Tele Caller, your work will include:

• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant

Job details

• Work location: Rajapeth, Amravati, Maharashtra
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 2
• Work type: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Shri Rathi Classes.