Car Loan Team Leader

A new Car Loan Team Leader role is open at Shri Sai Financial Group, Karol Bagh, Delhi. 5 candidates will be hired for this role. Salary is up to ₹30,000/month.

In the employer’s words

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory. | Languages : English, Hindi

What you get

The salary for this role is ₹18,000 – ₹30,000 per month.

Day-to-day work

• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA

Requirements

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Comfortable with English, Hindi
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: English, Hindi
• A patient, customer-first attitude

Position details

• Work location: Karol Bagh, Delhi, Delhi
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office
• Openings: 5
• Job type: Full time

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