Telecaller

A new Telecaller role is open at Shri Sai Financial Group, Karol Bagh, Delhi. Salary is up to ₹25,000/month. There are 10 open positions.

In the employer’s words

A Telecaller In A Loan Department In India Is Responsible For Contacting Potential Or Existing Customers Via Phone To Promote Loan Products, Explain Interest Rates, Verify Documentation, And Meet Sales/Recovery Targets. Key Duties Include Generating Leads, Following Up On Applications, And Maintaining Accurate Records, Usually Requiring Strong Verb. 1 - 2 Years Experience Compulsory.

Requirements

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Comfortable with Complaint handling, Typing speed, Hindi and English, CRM tools
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• You are customer-first and calm under pressure

What you will do

• You will identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• You will resolve queries and complaints with patience and accuracy.
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets

Salary and benefits

Compensation: ₹15,000 – ₹25,000 per month.

Quick facts

• Work location: Karol Bagh, Delhi, Delhi
• Work type: Office-based
• Vacancies: 10
• Employment type: Full time
• Timings: 9:00 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Click Apply to send your profile to Shri Sai Financial Group. It takes less than a minute.