Telecaller

Start your next role as a Telecaller with Shriram Capital in Moti Nagar, Raipur. Freshers can apply. You can earn up to ₹12,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What you will do

As a Telecaller, your work will include:

• You'll escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• You will identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails.

Skills and qualifications

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Good knowledge of Complaint handling, Active listening, Verbal communication and Hindi and English
• Basic English
• Freshers can apply

Salary

The salary for this role is ₹10,000 – ₹12,000 per month.

Job details

• Work location: Moti Nagar, Raipur, Chhattisgarh
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 1
• Work type: On-site

Ready to start? Upload your resume and apply to Shriram Capital today.