International Voice Process Agent

Start your next role as an International Voice Process Agent with Shriram Enterprises in Palam Vihar Extension - Gurgaon, Delhi. The pay goes up to ₹35,000/month. 5 candidates will be hired for this role.

Note from the employer

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. 1 - 2 Years Experience Compulsory. | Type : Inbound, International | Languages : English

Day-to-day work

• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• You will identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets

Skills and qualifications

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Skills: English, Inbound, International
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound, International
• Languages: English
• You are patient and calm under pressure

Compensation

Salary: ₹25,000 – ₹35,000 per month, based on skills and experience.

Job details

• Job location: Palam Vihar Extension - Gurgaon, Delhi, Delhi
• Work type: Office-based
• Openings: 5
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Shriram Enterprises.