Kannada Customer Support Executive

Shriram Finance Limited is looking for a Kannada Customer Support Executive to join its team in Thoraipakkam, Chennai. Salary is up to ₹18,500/month. The team is filling 15 vacancies.

In the employer’s words

Make Outbound Calls To Existing And Potential Customers To Promote Company Products/Services.Perform Follow-Up Calls As Needed.Advise Customers On Insurance Coverage And Conduct Policy Reviews.Prepare Insurance Proposals. B And Maintain Strong Customer Relationships To Encourage Repeat Business. Company-Provided Sales Scripts To Handle. Type : Outbound, Sales, Domestic, Inbound | Languages : Malayalam

Salary and benefits

You will be paid ₹16,000 – ₹18,500 per month.

Who can apply

• Freshers are welcome to apply
• 12th Pass or equivalent
• Comfortable with Domestic, Inbound, Malayalam, Outbound, Sales
• Basic English
• Freshers can apply
• Type: Outbound, Sales, Domestic, Inbound
• Languages: Malayalam

Roles and responsibilities

In this role, you will:

• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• You will resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets

Job details

• Location: Thoraipakkam, Chennai, Tamil Nadu
• Employment type: Full time
• Working hours: 9:00 AM - 6:30 PM | Monday to Friday
• Openings: 15
• Work mode: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Friday

If this job suits you, apply now — shortlisted candidates will be contacted by Shriram Finance Limited.