Malayalam Customer Support Executiv...

Shriram Finance Limited is looking for a Malayalam Customer Support Executiv... to join its team in Thoraipakkam, Chennai. There are 10 open positions. You can earn up to ₹20,000/month.

Employer’s description

Greetings From Shriram Finance Ltd Destination: Customer Support Executivelanguage-Malayalam Executives Job Location: Thoraipakkam, Chennai Shift:Day Shiftshift: 9:00 Am To 6:30 Pm5 Days Working2 Days Weekoff Positions & Criteria:Exp:Freshers/Expsalary: 15000 Take Home + Incentive Eligibility Age Limit: Up To 32 Yearsqualification: Hsc/ Any Degree. Type : Outbound, Inbound | Languages : Malayalam

Who can apply

• Ideal for freshers starting their career
• Education: 12th Pass
• Good knowledge of Inbound, Malayalam and Outbound
• Basic English
• Freshers can apply
• Type: Outbound, Inbound
• Languages: Malayalam
• A polite, calm under pressure attitude

What you get

You will be paid ₹15,000 – ₹20,000 per month.

What the job involves

• Meet quality, call-handling and satisfaction targets
• You will log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA

Quick facts

• Work location: Thoraipakkam, Chennai, Tamil Nadu
• Job type: Full time
• Vacancies: 10
• Work mode: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM

Ready to start? Upload your resume and apply to Shriram Finance Limited today.