Telesales Team Leader

Looking for a Telesales Team Leader role in Dindoli, Surat? Shritik Global India Pvt Ltd is hiring now. The pay goes up to ₹22,000/month.

Employer’s description

Shritik Global India Pvt Ltd Is Looking For An Experienced And Result-Oriented Telecaller Sales Head To Lead And Manage Our Telesales Operations For Loan Products. The Ideal Candidate Will Be Responsible For Building And Supervising A High-Performing Telecalling Team, Driving Lead Conversions, Improving Sales Processes, And Achieving Target. 1 - 2 Years Experience Compulsory. | Languages : Gujarati, Hindi, English | Type : Mutual Funds

What you get

You will be paid ₹20,000 – ₹22,000 per month.

What the job involves

• Log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets
• You will follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant

Candidate profile

• 1 to 2 years of experience in a similar role
• Graduate or equivalent
• Good knowledge of English, Gujarati, Hindi and Mutual Funds
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Gujarati, Hindi, English
• Type: Mutual Funds
• Someone customer-first and polite

Position details

• Work location: Dindoli, Surat, Gujarat
• Employment type: Full time
• Work mode: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:15 AM - 7:30 PM | Monday to Saturday
• Vacancies: 1

Interested? Apply now on BetterJobs with your resume — Shritik Global India Pvt Ltd reviews applications regularly.