Customer Care Executive

Join Shritik Technologies as a Customer Care Executive in Raiya Road, Rajkot. The pay goes up to ₹25,000/month.

Employer’s description

Sales Inquiry, Customer Update, Customer Solution. 1 - 2 Years Experience Compulsory. | Type : Sales

Pay and perks

Salary: ₹15,000 – ₹25,000 per month, based on skills and experience.

Who can apply

• 1–2 years of relevant experience
• Education: 12th Pass
• Skills: Sales
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• You are customer-first and patient

Your responsibilities

As a Customer Care Executive, your work will include:

• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• You'll log every interaction and its outcome in the support system.
• You'll escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status.

Position details

• Work location: Raiya Road, Rajkot, Gujarat
• Work type: Office-based
• Working hours: 9:00 AM - 7:00 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 1
• Employment type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Shritik Technologies.