Telecaller

Shriva Skin And Hair Clinic has an opening for a Telecaller based in Mavdi, Rajkot. Salary is up to ₹15,000/month. Great for first-time job seekers.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Salary

Salary: ₹10,000 – ₹15,000 per month, based on skills and experience.

Requirements

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Comfortable with Complaint handling, Verbal communication, Typing speed, Hindi and English
• Basic English
• Freshers can apply
• A polite, customer-first attitude

Your responsibilities

• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets

Job details

• Location: Mavdi, Rajkot, Gujarat
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 1
• Work mode: On-site
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time

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