Quality Executive

A new Quality Executive role is open at Shrivinayak Industries, Chakan, Pune. The pay goes up to ₹25,000/month. The team is filling 2 vacancies.

In the employer’s words

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. More Than 2 Years Experience Compulsory. | Languages : Marathi, Hindi, English

What you get

You will be paid ₹15,000 – ₹25,000 per month.

Who can apply

• 2+ years of experience in a similar role
• Graduate or equivalent
• Skills: English, Hindi, Marathi
• Male Only
• Good English
• More Than 2 Years Experience Compulsory.
• Languages: Marathi, Hindi, English
• A polite, calm under pressure attitude

What you will do

As a Quality Executive, your work will include:

• You'll resolve queries and complaints with patience and accuracy.
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status

Job at a glance

• Work location: Chakan, Pune, Maharashtra
• Openings: 2
• Interview timings: 2:00 PM - 4:30 PM | Thursday to Tuesday
• Employment type: Full time
• Work mode: On-site
• Timings: 9:00 AM - 7 PM | Thursday to Tuesday

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