Bpo Telecaller/Receiptionist

Shrushti Placement Services is looking for a Bpo Telecaller/Receiptionist to join its team in Swargate, Pune. No experience? You can still apply. The team is filling 10 vacancies. Salary is up to ₹40,000/month.

Note from the employer

- Make Outbound Calls To Prospective Clients And Explain Our Marriage Bureau Services. Understand Customers Marriage Preference And Requirements. Follow Up With Leads And Interested Customers Regularly. Explain Membership Plans , Packages , Fees ,And Services Clearly . Schedule Appointments Or Meetings With Interested Customers. Maintain Accurate Customer Information And Call Records. Coordinates With The Matchmaking Team . Handle Customer Queries Professionally And Politely . Converting Genuine Leads Into Membership. Type : Sales | Languages : English, Hindi, Marathi

Salary and benefits

The salary for this role is ₹15,000 – ₹40,000 per month.

Day-to-day work

Your main tasks will be to:

• Identify upsell opportunities where relevant
• You will escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets

Skills and qualifications

• Open to freshers
• Graduate or equivalent
• Skills: English, Hindi, Marathi, Sales
• Basic English
• Freshers can apply
• Type: Sales
• Languages: English, Hindi, Marathi
• You are calm under pressure and customer-first

Quick facts

• Job location: Swargate, Pune, Maharashtra
• Vacancies: 10
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Work mode: On-site
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Job type: Full time

Apply today and take the next step in your career with Shrushti Placement Services.