Team Leader

Join Shrushti Placement Services as a Team Leader in Swargate, Pune. 6 candidates will be hired for this role. Salary is up to ₹20,000/month.

Note from the employer

Team Leader Roles & Responsibilitiesguide And Motivate The Team.Assign Tasks And Monitor Progress.Communicate Goals, Updates, And Expectations.Support Team Members And Solve Problems.Ensure Work Quality And Meet Deadlines.Coordinate With Management And Other Teams.Handle Conflicts And Maintain Teamwork.Track Performance And Provide Feedback. 1 - 2 Years Experience Compulsory. | Languages : English, Hindi, Marathi

What the job involves

In this role, you will:

• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• You'll handle inbound and outbound customer calls, chats or emails.

Requirements

• 1–2 years of relevant experience
• Graduate or equivalent
• Skills: English, Hindi, Marathi
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: English, Hindi, Marathi
• You are patient and polite

Salary

The salary for this role is ₹10,000 – ₹20,000 per month.

Job at a glance

• Location: Swargate, Pune, Maharashtra
• Employment type: Full time
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Vacancies: 6
• Work mode: Work from office
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday

Ready to start? Upload your resume and apply to Shrushti Placement Services today.