Telecaller

Start your next role as a Telecaller with Shss Jain Group Of Institutions in Indira Nagar, Bengaluru. The pay goes up to ₹25,000/month. No experience? You can still apply. There are 10 open positions.

Note from the employer

We Are Looking For An Enthusiastic And Communication-Focused Telecaller Admissions To Join Our Admissions Team. The Candidate Will Be Responsible For Contacting Prospective Students And Parents, Explaining Our Pu And Degree Programmes, Generating Campus Visits, And Supporting The Admissions Team In Achieving Enrolment Targets.

Day-to-day work

• You'll handle inbound and outbound customer calls, chats or emails.
• You will follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant

Pay and perks

Compensation: ₹18,000 – ₹25,000 per month.

Skills and qualifications

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Good knowledge of Hindi and English, CRM tools, Complaint handling and Active listening
• Female Only
• Basic English
• Freshers can apply

Quick facts

• Work location: Indira Nagar, Bengaluru, Karnataka
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Job type: Full time
• Vacancies: 10
• Work mode: On-site
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday

Ready to start? Upload your resume and apply to Shss Jain Group Of Institutions today.