Telesales Executive

A new Telesales Executive role is open at Shubh Mangal Yatra, East Of Kailash, Delhi. No experience? You can still apply. Salary is up to ₹18,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What you get

You will be paid ₹13,000 – ₹18,000 per month.

Key responsibilities

• You'll identify upsell opportunities where relevant.
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status

What we are looking for

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Good knowledge of Active listening, Verbal communication, CRM tools and Complaint handling
• Basic English
• Freshers can apply

Position details

• Location: East Of Kailash, Delhi, Delhi
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office
• Vacancies: 1
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Shubh Mangal Yatra reviews applications regularly.