Tele Caller

Shubh Ratri Events wants to bring on a Tele Caller for its Raja Park, Jaipur team. The pay goes up to ₹12,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. More Than 2 Years Experience Compulsory.

Roles and responsibilities

• You'll escalate complex cases to the right team within the SLA.
• You will log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status
• You'll meet quality, call-handling and satisfaction targets.

Requirements

• 2+ years of experience in a similar role
• 12th Pass or equivalent
• Comfortable with CRM tools, Verbal communication, Complaint handling, Typing speed
• Female Only
• Basic English
• More Than 2 Years Experience Compulsory.
• You are calm under pressure and patient

Salary and benefits

You will be paid ₹10,000 – ₹12,000 per month.

Job at a glance

• Location: Raja Park, Jaipur, Rajasthan
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 1
• Employment type: Full time
• Work type: Office-based

If this job suits you, apply now — shortlisted candidates will be contacted by Shubh Ratri Events.