Telecaller

Shubha Vivah Matrimony wants to bring on a Telecaller for its Nandini Layout, Bengaluru team. Salary is up to ₹12,000/month.

Note from the employer

Make Outbound Calls To Promote And Sell Products Or Services. Address Customer Queries, Negotiate Deals, And Meet Sales Targets. Maintain Detailed Call Records And Follow Up With Leads Effectively. More Than 2 Years Experience Compulsory.

Key responsibilities

In this role, you will:

• You will follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails

Salary and benefits

Compensation: ₹10,000 – ₹12,000 per month.

Requirements

• At least 2 years of relevant experience
• Education: 12th Pass
• Skills: Hindi and English, Verbal communication, Typing speed, Complaint handling
• Female Only
• Basic English
• More Than 2 Years Experience Compulsory.
• A polite, customer-first attitude

Job at a glance

• Job location: Nandini Layout, Bengaluru, Karnataka
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 1
• Work type: On-site
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Click Apply to send your profile to Shubha Vivah Matrimony. It takes less than a minute.