Telecaller

Join Shubham Associates as a Telecaller in Uttarahalli, Bengaluru. You can earn up to ₹15,000/month. The team is filling 15 vacancies.

In the employer’s words

Make Outbound Calls To Potential And Existing Customers.Explain Home Loan Products And Services Clearly.Generate Leads And Schedule Appointments.Follow Up With Interested Candidates/Customers.Maintain Call Records And Update Data In The System.Handle Customer Queries Politely And Professionally.Achieve Daily/Weekly/Monthly Call Targets. 1 - 2 Years Experience Compulsory. | Type : Sales, Outbound, Inbound | Languages : Kannada, Hindi, English

Pay and perks

The salary for this role is ₹12,000 – ₹15,000 per month.

What you will do

• You'll resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets.
• You'll escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails

Requirements

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Good knowledge of English, Hindi, Inbound, Kannada, Outbound and Sales
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales, Outbound, Inbound
• Languages: Kannada, Hindi, English
• Someone calm under pressure and patient

Job at a glance

• Job location: Uttarahalli, Bengaluru, Karnataka
• Work mode: On-site
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 15
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Click Apply to send your profile to Shubham Associates. It takes less than a minute.