Telecaller

ShubhBank is hiring a Telecaller in Sector-31, Chandigarh. You can earn up to ₹20,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Roles and responsibilities

• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy.

Compensation

You will be paid ₹15,000 – ₹20,000 per month.

Requirements

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Comfortable with Typing speed, Hindi and English, CRM tools, Active listening
• Basic English
• Freshers can apply

Job details

• Location: Sector-31, Chandigarh, Chandigarh
• Vacancies: 1
• Work mode: Work from office
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — ShubhBank reviews applications regularly.