Customer Success Executive

A new Customer Success Executive role is open at Shunya Tattva Management Consultants, Kamothe, Mumbai. There are 5 open positions. The pay goes up to ₹26,000/month.

Employer’s description

Onboard Customers And Help Them Set Up And Understand Spynpro.Handle Customer Queries And Coordinate With The Product/Tech Team To Resolve Issues.Guide Customers On How To Use More Features Of The Software.Build Strong Customer Relationships And Ensure Customer Satisfaction.Prevent Customer Churn By Identifying Unhappy Or Inactive Customers. 1 - 2 Years Experience Compulsory. | Type : Outbound, Sales, Inbound | Languages : English

What we are looking for

• 1 to 2 years of experience in a similar role
• Minimum qualification: Graduate
• Skills: English, Inbound, Outbound, Sales
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Sales, Inbound
• Languages: English
• A self-motivated, confident attitude

Salary and benefits

The salary for this role is ₹20,000 – ₹26,000 per month.

Roles and responsibilities

• Achieve monthly sales and collection targets
• Record visits, calls and orders in the CRM or daily report
• Share market and competitor feedback with the team
• Build long-term relationships with existing clients.
• Identify and approach new customers in the assigned territory

Position details

• Work location: Kamothe, Mumbai, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 5
• Job type: Full time

Ready to start? Upload your resume and apply to Shunya Tattva Management Consultants today.