Ecommerce Sales Executive

A new Ecommerce Sales Executive role is open at Shyamji Trading Company, Ram Darbar Colony, Chandigarh. The pay goes up to ₹20,000/month. The team is filling 15 vacancies.

In the employer’s words

Worked As Ecommerce Executive Managing Product Listings, Catalog Creation, And Lead Handling On Indiamart Platform. 1 - 2 Years Experience Compulsory.

What you will do

Your main tasks will be to:

• Meet quality, call-handling and satisfaction targets
• You will escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status

Candidate profile

• 1–2 years of relevant experience
• Education: 12th Pass
• Good knowledge of Typing speed, Active listening, CRM tools and Hindi and English
• Basic English
• 1 - 2 Years Experience Compulsory.
• You are customer-first and calm under pressure

Pay and perks

You will be paid ₹15,000 – ₹20,000 per month.

Quick facts

• Location: Ram Darbar Colony, Chandigarh, Chandigarh
• Work mode: On-site
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Vacancies: 15
• Employment type: Full time
• Interview: 11:00 am - 4:00pm | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Shyamji Trading Company.