Team Lead Hr

A new Team Lead Hr role is open at Shynr Private Limited, Vibhuti Khand, Lucknow. 2 candidates will be hired for this role. The pay goes up to ₹22,000/month.

Employer’s description

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. More Than 2 Years Experience Compulsory. | Languages : Hindi, English

Salary and benefits

Salary: ₹15,000 – ₹22,000 per month, based on skills and experience.

What we are looking for

• 2+ years of experience in a similar role
• Minimum qualification: Graduate
• Good knowledge of English and Hindi
• Good English
• More Than 2 Years Experience Compulsory.
• Languages: Hindi, English
• You are polite and patient

Key responsibilities

As a Team Lead Hr, your work will include:

• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets.
• You'll follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails

Job details

• Location: Vibhuti Khand, Lucknow, Uttar Pradesh
• Openings: 2
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Work type: Office-based

Interested? Apply now on BetterJobs with your resume — Shynr Private Limited reviews applications regularly.