Bpo Executive

Shynr Services Group is looking for a Bpo Executive to join its team in Navi Mumbai, Mumbai. Salary is up to ₹30,000/month. 30 candidates will be hired for this role. Freshers can apply.

Note from the employer

Bpo Job Involves Providing Support And Services To Customers Or Clients Through Calls, Emails, Or Chat. The Main Responsibilities Include Handling Customer Inquiries, Resolving Issues, Maintaining Customer Satisfaction, And Meeting Company Performance. Type : Outbound, Inbound, Domestic | Languages : Hindi, English

Key responsibilities

• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• You'll meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system.

Eligibility

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Skills: Domestic, English, Hindi, Inbound, Outbound
• Basic English
• Freshers can apply
• Type: Outbound, Inbound, Domestic
• Languages: Hindi, English
• A polite, calm under pressure attitude

Salary

The salary for this role is ₹17,000 – ₹30,000 per month.

Job details

• Location: Navi Mumbai, Mumbai, Maharashtra
• Vacancies: 30
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Timings: 10:00 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office

Apply today and take the next step in your career with Shynr Services Group.