Technical Support Executive - Voice

Si Placements Internationals is hiring a Technical Support Executive - Voice in Chhani, Vadodara. The team is filling 10 vacancies. Freshers can apply. Salary is up to ₹30,000/month.

In the employer’s words

Hiring Technical Voice Process Agent (Vadodara) We'Re Looking For Freshers/Experienced Candidates (0-2 Years) For A Technical Voice Process Role In An International Bpo!Requirements:- Excellent Communication Skills (English)- Basic Technical Knowledge (Troubleshooting, Software/Hardware Issues)- Ability To Work In Shifts (24/7 Support). Type : Outbound, Inbound, International | Languages : English

Your responsibilities

Your main tasks will be to:

• You'll meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails
• You will log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy

Pay and perks

Salary: ₹25,000 – ₹30,000 per month, based on skills and experience.

Candidate profile

• Open to freshers
• Graduate or equivalent
• Comfortable with English, Inbound, International, Outbound
• Good English
• Freshers can apply
• Type: Outbound, Inbound, International
• Languages: English

Position details

• Location: Chhani, Vadodara, Gujarat
• Vacancies: 10
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Employment type: Full time
• Working hours: Rotational shift

Click Apply to send your profile to Si Placements Internationals. It takes less than a minute.