Telecaller

Looking for a Telecaller role in Thiruparankundram, Madurai? Siddharth Vibe Events is hiring now. You can earn up to ₹15,000/month. Freshers can apply.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Candidate profile

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Skills: CRM tools, Active listening, Typing speed, Verbal communication
• Basic English
• Freshers can apply
• A polite, patient attitude

Salary and benefits

Compensation: ₹10,000 – ₹15,000 per month.

Roles and responsibilities

Here is what a typical day looks like:

• Log every interaction and its outcome in the support system
• You will escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails

Job details

• Job location: Thiruparankundram, Madurai, Tamil Nadu
• Work type: Work from office
• Employment type: Full time
• Vacancies: 1
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Siddharth Vibe Events.