Team Leader / Fix Salary Upto Rs.30...

A new Team Leader / Fix Salary Upto Rs.30... role is open at Siddhi Imagine Fintech Consultancy Private Limited, Shadipur, Delhi. The team is filling 5 vacancies. The pay goes up to ₹30,000/month.

Note from the employer

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. More Than 2 Years Experience Compulsory. | Type : Inbound, Outbound | Languages : Hindi, English | Preferred Experience In : Real Estate

Key responsibilities

As a Team Leader / Fix Salary Upto Rs.30..., your work will include:

• Follow call scripts and update customers on ticket status
• You will identify upsell opportunities where relevant.
• You will meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy

Compensation

Salary: ₹20,000 – ₹30,000 per month, based on skills and experience.

Candidate profile

• 2+ years of experience in a similar role
• Minimum qualification: 12th Pass
• Skills: English, Hindi, Inbound, Outbound, Real Estate
• Male Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Type: Inbound, Outbound
• Languages: Hindi, English
• Preferred Experience In: Real Estate
• A customer-first, calm under pressure attitude

Job at a glance

• Work location: Shadipur, Delhi, Delhi
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 5

Apply today and take the next step in your career with Siddhi Imagine Fintech Consultancy Private Limited.