Team Leader

Looking for a Team Leader role in Shadipur, Delhi? Siddhi Imagine Fintech Consultancy Private Limited is hiring now. The team is filling 5 vacancies. Salary is up to ₹30,000/month.

Note from the employer

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. More Than 2 Years Experience Compulsory. | Type : Outbound, Domestic, Inbound, Sales | Languages : Hindi, English

Eligibility

• 2+ years of experience in a similar role
• Education: 12th Pass
• Comfortable with Domestic, English, Hindi, Inbound, Outbound, Sales
• Male Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Type: Outbound, Domestic, Inbound, Sales
• Languages: Hindi, English
• Someone polite and customer-first

What you will do

• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status

What you get

The salary for this role is ₹20,000 – ₹30,000 per month.

Job details

• Location: Shadipur, Delhi, Delhi
• Vacancies: 5
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office

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