Telecalling Team Leader

Siddhi Imagine Fintech Consultancy Private Limited wants to bring on a Telecalling Team Leader for its Shadipur, Delhi team. Salary is up to ₹30,000/month. 5 candidates will be hired for this role.

In the employer’s words

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. More Than 2 Years Experience Compulsory. | Languages : Hindi, English | Preferred Experience In : Real Estate

Salary

Compensation: ₹20,000 – ₹30,000 per month.

Roles and responsibilities

As a Telecalling Team Leader, your work will include:

• You'll follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• You'll log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy

Who can apply

• 2+ years of experience in a similar role
• Education: 12th Pass
• Good knowledge of English, Hindi and Real Estate
• Male Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Languages: Hindi, English
• Preferred Experience In: Real Estate
• You are polite and calm under pressure

Job details

• Work location: Shadipur, Delhi, Delhi
• Work type: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 5
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time

Ready to start? Upload your resume and apply to Siddhi Imagine Fintech Consultancy Private Limited today.