Telecaller

Siddhu travel Company is looking for a Telecaller to join its team in Mohali. You can earn up to ₹14,000/month. No experience? You can still apply.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Requirements

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Good knowledge of Verbal communication, Active listening, Typing speed and CRM tools
• Female Only
• Basic English
• Freshers can apply
• A calm under pressure, polite attitude

Day-to-day work

As a Telecaller, your work will include:

• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy

Pay and perks

You will be paid ₹13,000 – ₹14,000 per month.

Job details

• Location: Mohali, Punjab
• Work mode: Work from office
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 1

If this job suits you, apply now — shortlisted candidates will be contacted by Siddhu travel Company.