Telecaller

A new Telecaller role is open at Sifra Interior Products, Bhakti Nagar, Rajkot. There are 2 open positions. Salary is up to ₹15,000/month.

Employer’s description

Make Outbound Calls To Promote And Sell Products Or Services. Address Customer Queries, Negotiate Deals, And Meet Sales Targets. Maintain Detailed Call Records And Follow Up With Leads Effectively. 1 - 2 Years Experience Compulsory. | Type : Sales, Outbound, Inbound | Languages : Gujarati, English, Hindi

Compensation

The salary for this role is ₹10,000 – ₹15,000 per month.

Roles and responsibilities

As a Telecaller, your work will include:

• You will log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status

Candidate profile

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Good knowledge of English, Gujarati, Hindi, Inbound, Outbound and Sales
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales, Outbound, Inbound
• Languages: Gujarati, English, Hindi
• A patient, polite attitude

Job at a glance

• Job location: Bhakti Nagar, Rajkot, Gujarat
• Work mode: Work from office
• Job type: Full time
• Openings: 2
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 10:00 AM - 7:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Sifra Interior Products today.