Field Collection Executive

Looking for a Field Collection Executive role in Naraina, Delhi? Sigma Outsourcing Services Pvt ltd is hiring now. Salary is up to ₹22,000/month. There are 20 open positions.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

Salary

The salary for this role is ₹20,000 – ₹22,000 per month.

What you will do

• You'll handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant

What we are looking for

• 1 to 2 years of experience in a similar role
• Tenth Pass or equivalent
• Comfortable with CRM tools, Complaint handling, Typing speed, Hindi and English
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Someone calm under pressure and customer-first

Job details

• Job location: Naraina, Delhi, Delhi
• Openings: 20
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Work mode: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Sigma Outsourcing Services Pvt ltd.