Field Collection Executive

Sigma Outsourcing Services Pvt ltd has an opening for a Field Collection Executive based in Charminar, Hyderabad. Great for first-time job seekers. Salary is up to ₹18,000/month. The team is filling 3 vacancies.

In the employer’s words

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management.

Key responsibilities

Here is what a typical day looks like:

• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails

What you get

The salary for this role is ₹15,000 – ₹18,000 per month.

Requirements

• Ideal for freshers starting their career
• Education: 12th Pass
• Skills: CRM tools, Complaint handling, Verbal communication, Active listening
• Male Only
• Basic English
• Freshers can apply
• Someone polite and patient

Quick facts

• Job location: Charminar, Hyderabad, Telangana
• Openings: 3
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site

Apply today and take the next step in your career with Sigma Outsourcing Services Pvt ltd.