Field Collection Executive

Start your next role as a Field Collection Executive with Sigma Outsourcing Services Pvt ltd in Dindoli, Surat. The team is filling 2 vacancies. Salary is up to ₹15,000/month.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

Compensation

Compensation: ₹12,000 – ₹15,000 per month.

Roles and responsibilities

• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system

Skills and qualifications

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Comfortable with Verbal communication, Hindi and English, Active listening, Complaint handling
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Someone calm under pressure and polite

Quick facts

• Location: Dindoli, Surat, Gujarat
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 2
• Work mode: On-site

Interested? Apply now on BetterJobs with your resume — Sigma Outsourcing Services Pvt ltd reviews applications regularly.