Field Collection Executive

Sigma Outsourcing Services Pvt ltd wants to bring on a Field Collection Executive for its Vapi, Valsad team. The pay goes up to ₹18,000/month. 2 candidates will be hired for this role.

In the employer’s words

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management.

Salary and benefits

Salary: ₹15,000 – ₹18,000 per month, based on skills and experience.

Day-to-day work

• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status

Requirements

• Open to freshers
• Education: 12th Pass
• Comfortable with Hindi and English, Complaint handling, Active listening, Verbal communication
• Male Only
• Basic English
• Freshers can apply
• You are customer-first and calm under pressure

Position details

• Work location: Vapi, Valsad, Gujarat
• Work type: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 2
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time

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