Custmer Sport Exeutive

Sigmatech Engineering wants to bring on a Custmer Sport Exeutive for its Nikol, Ahmedabad team. Salary is up to ₹15,000/month.

Employer’s description

Service Coordinatorcompany: Sigmatech Engineeringdepartment: Service / After Saleslocation: Odhav, Ahmedabadworking Hours: 10:00 Am 6:30 Pmexperience: 13 Yearsqualification: Graduate/12 Pass Job Summarywe Are Looking For A Service Coordinator To Manage Customer Service Requests, Coordinate With Service Engineers And Ensure Timely Compl. 1 - 2 Years Experience Compulsory.

What you will do

• Follow call scripts and update customers on ticket status
• You will resolve queries and complaints with patience and accuracy.
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• You will escalate complex cases to the right team within the SLA.

Eligibility

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Skills: Complaint handling, Verbal communication, Hindi and English, CRM tools
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Someone customer-first and patient

What you get

Compensation: ₹10,000 – ₹15,000 per month.

Job details

• Job location: Nikol, Ahmedabad, Gujarat
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site
• Openings: 1
• Timings: 10:00 AM - 6:30 PM | Monday to Saturday
• Job type: Full time

Ready to start? Upload your resume and apply to Sigmatech Engineering today.