Office Assistant Cum Telecaller

Sikshya Bikasha is looking for an Office Assistant Cum Telecaller to join its team in Soubhagya Nagar, Bhubaneswar. No experience? You can still apply. 2 candidates will be hired for this role. You can earn up to ₹10,000/month.

Employer’s description

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. Languages : Hindi, English

Pay and perks

The salary for this role is ₹8,000 – ₹10,000 per month.

Key responsibilities

• Log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy

Requirements

• No prior experience needed — freshers can apply
• Graduate or equivalent
• Comfortable with English, Hindi
• Basic English
• Freshers can apply
• Languages: Hindi, English

Position details

• Location: Soubhagya Nagar, Bhubaneswar, Odisha
• Openings: 2
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Sikshya Bikasha.