Bpo Executive

Silaris Informations (India) Private Limited has an opening for a Bpo Executive based in Sector 19 - Gurgaon, Delhi. No experience? You can still apply. Salary is up to ₹25,000/month. 20 candidates will be hired for this role.

Employer’s description

Resolving The Queery Of The Customer Over The Call . Type : Outbound, Inbound, Sales, Domestic | Languages : English, Hindi

Salary

You will be paid ₹18,500 – ₹25,000 per month.

Requirements

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Skills: Domestic, English, Hindi, Inbound, Outbound, Sales
• Good English
• Freshers can apply
• Type: Outbound, Inbound, Sales, Domestic
• Languages: English, Hindi

Key responsibilities

• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status

Job details

• Location: Sector 19 - Gurgaon, Delhi, Delhi
• Job type: Full time
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Vacancies: 20
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Work type: On-site

Interested? Apply now on BetterJobs with your resume — Silaris Informations (India) Private Limited reviews applications regularly.