International Bpo Executive

A new International Bpo Executive role is open at Silaris Informations Private Limited, Shadipur, Delhi. Great for first-time job seekers. There are 30 open positions. The pay goes up to ₹21,000/month.

In the employer’s words

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication.

Requirements

• Open to freshers
• 12th Pass or equivalent
• Good knowledge of CRM tools, Typing speed, Complaint handling and Active listening
• Good English
• Freshers can apply
• You are calm under pressure and polite

Salary

Compensation: ₹18,000 – ₹21,000 per month.

Roles and responsibilities

As an International Bpo Executive, your work will include:

• You will handle inbound and outbound customer calls, chats or emails.
• You'll meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA.

Position details

• Location: Shadipur, Delhi, Delhi
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 30
• Work mode: Work from office

If this job suits you, apply now — shortlisted candidates will be contacted by Silaris Informations Private Limited.