Senior Tele Caller

Silent Debt Private Limited has an opening for a Senior Tele Caller based in Malad West, Mumbai. There are 4 open positions. Salary is up to ₹35,000/month.

Employer’s description

Looking For A Customer-Focused And Financially Aware Financial Advisor To Assist Customers Facing Difficulties In Repaying Their Outstanding Loans And Credit Card Dues.The Candidate Will Understand Clients Financial Situations, Explain Available Debt Management And Settlement Options, Coordinate With Banks And Financial Institutions, Help Customer. Type : Outbound, Domestic, Sales | Languages : Telugu, English, Gujarati, Kannada, Tamil, Hindi

Compensation

You will be paid ₹20,000 – ₹35,000 per month.

Key responsibilities

• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• You will follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy

Who can apply

• Ideal for freshers starting their career
• Education: Graduate
• Comfortable with Domestic, English, Gujarati, Hindi, Kannada, Outbound, Sales, Tamil
• Female Only
• Good English
• Freshers can apply
• Type: Outbound, Domestic, Sales
• Languages: Telugu, English, Gujarati, Kannada, Tamil, Hindi
• You are customer-first and calm under pressure

Job details

• Job location: Malad West, Mumbai, Maharashtra
• Job type: Full time
• Work type: Office-based
• Working hours: 10:00 AM - 7.00 PM | Monday to Saturday
• Vacancies: 4
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Silent Debt Private Limited today.