Bpo Executive

Looking for a Bpo Executive role in Thane West, Mumbai? Silgate Solutions Limited is hiring now. The pay goes up to ₹15,000/month. No experience? You can still apply. The team is filling 30 vacancies.

Note from the employer

Fresher Telecalling Intersted People. Type : Domestic, Sales, Outbound, Inbound | Languages : Marathi, Hindi, English

Roles and responsibilities

In this role, you will:

• Identify upsell opportunities where relevant
• You'll meet quality, call-handling and satisfaction targets.
• You will follow call scripts and update customers on ticket status.
• You will resolve queries and complaints with patience and accuracy.
• You'll log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA

Who can apply

• Freshers are welcome to apply
• Education: 12th Pass
• Good knowledge of Domestic, English, Hindi, Inbound, Marathi, Outbound and Sales
• Basic English
• Freshers can apply
• Type: Domestic, Sales, Outbound, Inbound
• Languages: Marathi, Hindi, English
• A patient, polite attitude

Salary

The salary for this role is ₹10,000 – ₹15,000 per month.

Position details

• Work location: Thane West, Mumbai, Maharashtra
• Work type: Office-based
• Interview: 11:00 AM - 1:00 PM | Monday to Saturday
• Vacancies: 30
• Shift: 10:00 AM - 7:00 PM | Monday to Saturday
• Employment type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Silgate Solutions Limited.