Bpo Executive

Silgate Solutions Limited is hiring a Bpo Executive in Thane, Mumbai. No experience? You can still apply. You can earn up to ₹20,000/month. 30 candidates will be hired for this role.

Note from the employer

Handle Inbound And Outbound Customer Calls.Provide Accurate Information About Products And Services.Resolve Customer Queries And Complaints In A Professional Manner.Maintain Records Of Customer Interactions And Transactions.Follow Communication Scripts And Company Guidelines.Achieve Daily And Monthly Performance Targets. Type : Outbound | Languages : Hindi

What we are looking for

• Open to freshers
• Minimum qualification: 12th Pass
• Skills: Hindi, Outbound
• Basic English
• Freshers can apply
• Type: Outbound
• Languages: Hindi
• You are polite and calm under pressure

What the job involves

• Identify upsell opportunities where relevant
• You'll handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• You'll log every interaction and its outcome in the support system.

Salary and benefits

Salary: ₹12,000 – ₹20,000 per month, based on skills and experience.

Job details

• Work location: Thane, Mumbai, Maharashtra
• Vacancies: 30
• Work type: Work from office
• Employment type: Full time
• Interview: 11:00 AM - 7:00 PM | Monday to Saturday
• Shift: 10:00 AM - 7:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Silgate Solutions Limited today.