Customer Support Executive Languag...

Silgate Solutions Limited has an opening for a Customer Support Executive Languag... based in Thane, Mumbai. The team is filling 30 vacancies. You can earn up to ₹22,000/month.

Note from the employer

Customer Support Executive Language Process. Type : Sales, Domestic, Outbound, Inbound | Languages : English, Hindi, Marathi, Bengali

Pay and perks

You will be paid ₹15,000 – ₹22,000 per month.

What you will do

• Log every interaction and its outcome in the support system
• You will identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• You will resolve queries and complaints with patience and accuracy.

Candidate profile

• Freshers are welcome to apply
• Tenth Pass or equivalent
• Skills: Bengali, Domestic, English, Hindi, Inbound, Marathi, Outbound, Sales
• Basic English
• Freshers can apply
• Type: Sales, Domestic, Outbound, Inbound
• Languages: English, Hindi, Marathi, Bengali
• A calm under pressure, polite attitude

Position details

• Location: Thane, Mumbai, Maharashtra
• Employment type: Full time
• Shift: 10:00 AM - 7:00 PM | Monday to Saturday
• Work type: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 30

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